Privacy Policy

At Little Duct Cleaning and Indoor Air Quality, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our site, you agree to the terms in this policy.

1. Information We Collect

We collect information to provide better services to all our customers. We collect:

a. Personal Information

When you fill out forms on our website, call us, or email us, we may collect:

Name
Email address
Phone number
Address
Details about your service request

b. Automatic Data Collection

When you visit our website, we may collect:

IP address
Browser type and version
Pages visited and time spent
Referring website
Device information
We use cookies and similar tools for this.

2. How We Use Your Information

We use your data to:

Schedule and provide services
Communicate with you about your requests
Respond to customer service questions
Send updates, quotes, and appointment reminders
Improve our website and services
Comply with legal obligations

We do not sell your information to anyone.

3. Sharing of Information

We may share your data only with:

Service providers who help us run our website or deliver services (under contract)
Legal authorities, if required by law or to protect our rights

We do not sell or rent your personal data.

4. Cookies and Tracking

We use cookies to:

Understand how visitors use our site
Save your preferences
Improve website speed and function

You can disable cookies in your browser settings, but some features may not work.

5. Data Security

We take your privacy seriously. We use:

Secure servers
Encryption where appropriate
Firewalls
Limited access to your data by staff

No system is 100% secure, but we do our best to protect your data.

6. Your Rights

You have the right to:

Ask what personal information we have about you
Request changes or corrections
Ask us to delete your data (as long as we’re not required to keep it)
Opt out of future marketing emails (via unsubscribe link or contact)

7. Links to Other Websites

Our website may link to other sites. We are not responsible for the privacy practices or content of other websites. Always review their privacy policies.

8. Children's Privacy

We do not knowingly collect personal data from anyone under the age of 13. If we learn that we have, we will delete it right away.

9. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted. Please check back often for updates.

10. Contact Us

If you have questions or concerns about this privacy policy, contact us:

Little Duct Cleaning and Indoor Air Quality
📞 ‭(704) 999-3087‬